연구홍보포털

논문 초록 (Abstract)

PL (Product Liability) refers to the legal responsibility of a manufacturer or seller for bodily injuries or property losses caused by product defects. Therefore, it is important for companies to construct a product liability response system that strategically manag e and effectively adapt to product liability. A PL response system refers to companywide operations ofPL prevention (PLP) measures, prod uct safety (PS) measures, and PL defense (PLD) measures appropriate for a company’s scale and environment. To establish an enterprise product liability response system, each ess ential component of corporations should be systematically operated a nd maintained considering the scale and characteristics of the corporat ions. Essential components of PL response system is Strategy, Organi zation, Training, Technology, Investment, and Awareness. Role of essential components is that companies need specific strategies to secure product safety and protect customers from product defects, an d appropriate organizations must be composed for effective operation o f such strategies. The objective of this paper seeks to examine the re lationships among the essential components of the product liabilit y response system and PL performance. PL performance consists of positiv e performance and negative performance. In particular, positi ve performance include increased efforts in product or process inno vation such as strengthening research and development (R&D) to pro duce safer products without defects. In order to carry out this rese arch we obtained 98 questionnaire of manufacturing company. A sum mary of the analyses is as follows: First, the awareness and technology among essential components affectsignificantly to the positiv e performance. Second, the awareness and strategy among essential com ponents negative affect to the negative performance.