논문 국내 국내전문학술지(KCI급) AHP기법을 활용한 제조물책임 대응시스템 구축요인의 전략적 우선순위 도출에 관한 연구
- 학술지 구분 국내전문학술지(KCI급)
- 게재년월 2014-06
- 저자명 배성민, 서준혁, 고복수
- 학술지명 품질경영학회지
- 발행처명 한국품질경영학회
- 발행국가 국내
- 논문언어 한국어
홈페이지논문 초록 (Abstract)
Purpose: To develop efficient PL response system, SMEs should decide which component of PL responsesystem is important and implemented wi th priority under limited resources. To accomplish this goal, we proposestrategic priority components of PL response system fo r SME manufacturer. Methods: We categorize the components of PL response system based on prior research results – System,Organization, Training, Technology, Cost, and Awareness. AHP (Analytic Hierarchy Process) is applied toextract important components of PL response system, which is used in assigning the priority of component. To analyze effects of each components, performance sensitivity ana lysis is applied. Results: The survey analysis results show Technology is the most impor tant components. Organization andCost component are follows. As the imp ortance of Technology is changed, we can find Organization, Costis sec ond and third important components. Conclusion: Our research shows Technology which is related to make a saf e product with systematic process,is a basic enabler of PL res ponse system. Also, building a PL team and securing a budget for PL activityshould be carry out with limited resources.